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Desktop Support Technician
Desktop Support
Birmingham, Alabama
Type: Contract
Experience Required: 3+ years

Doozer Software's IT staffing division is currently assisting one of our clients in Homewood, Alabama in a search for a contractor that will provide network support for their employees at their corporate office.  This position will focus on providing desktop, software, printer, and other basic support.  The contract position will be for 4 months and then will end at that time.  This position will support 70+ corporate employees.  

Responsibilities:

  • Ability to respond professionaly to end users and Executives related to computer/systems issues

  • Resolving incoming user requests via phone, email or ticket system

  • Provide general helpdesk/desktop support over the phone or onsite

  • Support Microsoft Environment – Windows, Active Directory, Exchange, SharePoint

  • Support Virtual Servers, Workstations, Laptops, Mobile Phones, and Printers

  • Coordinate with vendors to help with technical issues related to software products

  • Communicate professionally with end users and executives

  • Meet deadlines and work with minimal supervision